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《互联网保险业务监管办法(草稿)》出炉 更多险种将可网上购买
2019-01-12

在互联网上购买保险公司的健康险、养老年金险,限定区域内才能购买——这是许多网购保险者曾遇到的难题。未来这一问题或将解决。

中国银保监会近日向原保监会机关各部门、各保监局征求关于《互联网保险业务监管办法(草稿)》(下称《意见稿》)的意见,部分险种销售区域有望放开。

禁止搭售,网销流程可回溯

随着互联网保险持续发展,越来越多未在规定内明确的问题开始出现。此次意见稿也进一步进行了统一。

例如,部分第三方网络平台以“默认”方式搭售保险,曾引发舆论广泛关注。此次《意见稿》明确提出禁止搭售。第三方网络平台在销售自身或第三方的产品或服务时,应当通过清晰显著、明白无误的形式将保险产品设置为消费者自主选择项,不得以默认选项的方式“搭售”保险产品。

《意见稿》要求,第三方网络平台应在销售流程的各阶段以清晰、简便的方式为消费者设置取消购买保险产品的选择项。

《意见稿》还要求销售过程可回溯。保险公司、保险中介机构应完整记录和保存互联网保险业务交易信息,确保交易全面记录、不可篡改。交易信息应至少包括:产品宣传和销售文本、销售和服务日志、投保人操作轨迹、留存网页快照等。

因互联网保险业务产生投诉纠纷的,保险公司、保险中介机构应在处理过程中全流程还原交易过程和细节。因自身原因不能还原交易轨迹的,应按照有利于投诉人的原则处理消费者诉求。

希望放开重疾险的呼声*高

在产品创新方面,《暂行办法》放开了意外伤害险、定期寿险和普通型终身寿险等险种的地域限制,促使上述产品在网上热销,但健康险的主力品种——重疾险却没有在此之列。此次银保监会在修订新的办法时,是否会放开其他险种的经营资格成为业内探讨的一大话题。多家中小险企和新型险企相关人士表示,希望看到险种范围中新增“重疾险”。

有业内人士不建议放开重疾险和医疗险的区域限制。重疾险的确是提高收入的利器,但即便新规放开了该类产品网销的地域限制,这类产品也很难迅速在网上大卖。理由是,相比其他健康险产品,重疾险的设计更为复杂,投保人需要更完善的服务。在发生诸如理赔后的调查取证、投诉后的上门拜访等都无法保证服务品质和服务时效,容易引起客户不满,影响行业整体形象等问题。

“目前网销保险中销量前几名,分别是体现场景化的退运险、意外险和百万医疗险,这些产品大多保费在100元至800元。对投保人来说,这个金额在‘见不到人也愿意线上购买’的范围之内,而寿险和重疾险保费较高,投保人购买更为慎重,也更需要代理人服务。”一位业内人士说。

专家表示,在治理互联网金融的大背景下,互联网保险监管趋严。对于网销平台和保险公司来说,重要的是提升自身的风控和精细化管理能力,无论如何,新的监管办法一定有利于合规经营、具有较高核心竞争力的网销平台和险企。(转自河北新闻网)


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From :businessinsuranceU.S. commercial property/casualty rates rose 5% on average in the fourth quarter of 2019, up from 4% in the third quarter, reflecting insurers’ intent to continue to increase prices across most lines, online insurance exchange MarketScout Corp. said Monday.“Auto rate increases have been up all year long; however D&O (directors & officers) and professional rate increases have spiked significantly in the fourth quarter,” Richard Kerr, CEO of MarketScout Corp. said in a statement.Insurers are carefully analyzing their property exposures using catastrophe modeling tools, he said. “We expect many of the major property catastrophe insurers to curtail their 2020 writings in California brush and East and Gulf Coast wind areas. Naturally, this will result in higher rates to insureds,” Mr. Kerr said.D&O liability rates increased by 8.25%, while commercial auto increased 8% in the quarter, and professional liability rates were up 6%, and umbrella/excess rates were up 5.5%, according to MarketScout.Commercial property rates increased 5.25% in the quarter, and business interruption rates were up 5%, while all other lines showed smaller increases, except for workers compensation, where rates fell 1%, MarketScout said.By industry class, transportation and habitational saw the highest average rate increases at 9% and 8.25% respectively, MarketScout said.Large accounts – those with $250,001 to $1 million in premium – saw a rate hike of 5.5% in the fourth quarter, as did jumbo accounts, which have more than $1 million in premium. Small accounts – those with up to $25,000 in premium – were up 5%, while medium accounts – those with $25,001 to $250,000 in premium – were up 4.5%.The “steady trend” of upward rates reflects insurers’ plans to continue increasing prices across all lines except for workers compensation, MarketScout said.Organizer:China Insurance Digital & AI Development 2020Web:http://en.zenseegroup.com/p/560573/Contact:Ann 021-65650305

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France-based eyewear maker Essilor International S.A. has discovered fraudulent activities at one of its factories in Thailand that could cause €190 million ($213 million) in financial losses to the company, The Irish Times reported citing Reuters. The company has filed complaints in Thailand and has fired all the involved employees. It hopes to recover the losses from frozen bank accounts, insurance and lawsuits.Organizer:China Insurance Digital & AI Development 2020Web:http://en.zenseegroup.com/p/560573/Contact:Ann 021-65650305

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